FREQUENTLY ASKED

Got questions? We've got answers

Everything you've been wondering about working with us — from pricing and timelines to ownership and tech choices. If your question isn't here, just ask.

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YOU ASK
How long does a project take?
WE ANSWER
Most launch in 6-12 weeks ✨
YOU ASK
Do I own the code?
WE ANSWER
Always. 100% yours forever.
FAQs

Everything you might be wondering

Click a category below to jump to the questions most relevant to you.

What kind of clients do you typically work with?

We're built to work with ambitious startups, scale-ups, and modern small-to-mid-sized businesses. We're comfortable across industries — fintech, SaaS, e-commerce, healthtech, agencies — and we work best with teams who care deeply about quality, move fast, and treat their digital presence as a real business asset.

We're not the right fit if you want the cheapest quote in the room, or if you need someone to just take orders. We're a true partner — we'll push back, share ideas, and shape what we build together.

Where are you based, and can we work together remotely?

We're a remote-first team based in the UK, with clients around the world — from Sydney to San Francisco. Yes, we can absolutely work together remotely. All our processes are built for it: Slack channels, weekly video demos, Figma collaboration, and async-friendly written updates.

For UK and European clients, in-person kickoff or strategy sessions are also welcome. Just say the word.

How is DEVENTRIC different from a typical agency?

Three things make us different:

1. We're senior-only. No juniors learning on your project. Every person on your team has shipped real products and knows the difference between code that works today and code that scales tomorrow.

2. We're outcome-led. We don't bill by the hour and ship "more features." We agree the business outcome upfront and work backwards from there.

3. We're built for handover. Every project is structured so you can take it in-house, switch vendors, or keep us on — your choice, never our lock-in.

Can you sign an NDA before we share details?

Of course. Send us your NDA and we'll sign it before the first discovery call. We also have our own mutual NDA template if that's easier — just ask.

How much does a project typically cost?

Project costs vary widely based on scope, complexity, and timeline. As a rough guide:

Marketing sites & landing pages: typically £4,000 – £15,000
SaaS MVPs & web apps: typically £15,000 – £60,000
Mobile apps: typically £20,000 – £80,000
Enterprise platforms: custom scoped, usually £60,000+

We always provide a fixed-fee quote before any work starts, so you'll know the exact cost upfront. No hidden hours, no surprise invoices.

Do you offer payment plans or split payments?

Yes — by default, projects are split into 3 milestone payments: 30% on kickoff, 40% at design sign-off, 30% on launch. For larger projects, we can break this into monthly instalments aligned with your budget cycle.

We accept bank transfer, card payment, and for international clients, USD wires and Stripe links.

What if the project goes over scope?

The fixed-fee quote covers everything in the agreed scope document — that doesn't change mid-project. If you want to add new features during the build, we'll write up a separate "change order" with the extra cost and timeline impact, so you can approve it (or not) with full visibility.

We never silently bill extra hours and "discover" the cost at the end. That's not how we work.

Do you do retainers or ongoing work?

Absolutely. After launch, most clients move onto a monthly retainer for ongoing improvements, new features, monitoring, and support. Retainers start at 10 hours/month and scale up as your needs grow.

You can pause, downgrade, or cancel any month — no lock-ins or 12-month contracts.

Can I get a free quote?

Yes! Just send us a brief description of what you want to build, and we'll come back with a no-pressure scope, timeline estimate, and fixed-fee quote within 48 hours.

For larger or more complex projects, we'll usually want a 30-minute discovery call first to make sure the quote actually reflects what you need.

How long does a typical project take?

Most projects launch within 6–12 weeks. Here's a rough breakdown:

Marketing sites: 4–6 weeks
SaaS MVPs: 8–12 weeks
Mobile apps: 10–16 weeks
Larger platforms: 3–6 months

Speed depends on scope, your feedback turnaround, and how quickly we agree the design. You'll get a clear timeline in your proposal.

How quickly can you start?

Typically within 1–2 weeks of contract signing. We deliberately keep some slack in our schedule so we can take on urgent or exciting projects.

For super-urgent work (launches tied to a specific event or funding round), we can sometimes kick off within days — just let us know your deadline early.

How involved do I need to be during the project?

Less than you'd think. Most clients spend 1–3 hours a week: a weekly demo call, quick Slack questions, and reviewing milestones.

What helps us move fast is having one decision-maker on your side who can approve designs and scope changes. If approvals need to go through a 5-person committee, that'll slow things down.

What happens after launch?

Every project includes a 30-day post-launch warranty. If something breaks because of our code, we fix it free — no questions asked.

After that, most clients move onto a monthly retainer for ongoing maintenance, new features, and updates. Or, if you prefer, you can take everything in-house — clean code, full documentation, and a handover session for your engineering team.

Can I see progress while you're building?

Yes — you get a live staging environment from day one. Refresh it any time to see exactly where we are. Plus weekly demo calls, a dedicated Slack channel, and monthly written progress reports.

You'll never wonder "what's happening with my project?"

What tech stack do you use?

We pick the right tech for your project — not whatever's trendy. Our most-used stack:

Frontend: React, Next.js, TypeScript, Tailwind
Backend: Node.js, PHP/Laravel, Python
Mobile: Swift (iOS), Kotlin (Android), React Native, Flutter
Databases: PostgreSQL, MongoDB, MySQL
Cloud: AWS, Azure, Google Cloud, Vercel

We're framework-agnostic. If you already have a stack you love, we'll work in it.

Will my site be fast and SEO-friendly?

Yes, by default. We target Lighthouse scores above 95 for every project — across performance, accessibility, SEO, and best practices. That means sub-1.5-second load times, proper meta tags, semantic HTML, and structured data baked in from day one.

SEO foundations are part of every build. For active SEO campaigns (keyword strategy, content, link-building), we partner with specialist agencies and can introduce you.

Can you integrate with our existing tools?

Yes — integrations are one of our specialities. We can connect the tools you already use, including Salesforce, HubSpot, Stripe, Slack, Google Workspace, Microsoft 365, Notion, Airtable, Shopify, QuickBooks, and pretty much any tool with an API.

For custom or in-house systems, we'll work directly with their docs (or your team) to build the integration. Check out our System Integration service page for more.

Do you handle hosting and deployment?

Yes — we'll set up hosting, deployments, CI/CD pipelines, monitoring, and backups as part of every project. Usually on AWS, Vercel, or Cloudflare depending on your needs.

The hosting account is always in your name and your billing — we just configure it. You're never stuck on our infrastructure.

Is the site mobile-friendly and accessible?

Of course. Every site we build is fully responsive across phones, tablets, and desktops — designed and tested at every breakpoint.

Accessibility (WCAG 2.1 AA) is baked in: proper contrast ratios, keyboard navigation, screen-reader support, focus indicators, and semantic markup. Inclusive design isn't an upsell — it's the standard.

Who owns the code and designs when the project is done?

You do. 100%. Forever.

Once final payment is made, all source code, design files, assets, and accounts are yours. We push the code to your GitHub, transfer Figma files to your workspace, and hand over every credential we created. No royalties, no licensing fees, no strings.

What if I want to switch agencies later?

That's your right — and we build for it. Every project ships with clean, well-documented code, modern frameworks, and standard patterns any decent developer can pick up.

If you decide to move on, we'll happily do a paid handover session with your new team to share context. No drama, no hostage situations.

What if I need urgent support after launch?

We offer support plans with response times from 8 hours down to 15 minutes, including 24/7 mission-critical coverage. Check out our Application Support service for full details.

For urgent issues during the 30-day post-launch warranty, just message your Slack channel and we'll jump on it.

What if I'm not happy with the work?

First, we'd want to talk. Most issues are communication gaps or misaligned expectations, and a 30-minute conversation usually sorts it. We pride ourselves on being responsive to feedback throughout the project, not just at the end.

If something genuinely isn't working, we'll do whatever's needed to fix it — that's why we ship in two-week sprints with weekly demos. You shouldn't ever be surprised by what you receive.

Can I see examples of your past work?

Yes! Check out our portfolio section for a peek at recent projects. For deeper case studies — including challenges, decisions, and outcomes — get in touch and we'll share relevant examples privately (some clients prefer not to be public).

Still Stuck?

Three ways to get an answer

If your question isn't in the list above, we're easy to reach. Pick whatever channel feels best.

Send us an email

Drop us a quick email with your question. We reply within 2 business hours, usually faster.

hello@DEVENTRIC.com →

Book a discovery call

Pick a 30-minute slot in our calendar — no pitch, just a real conversation about your project.

Book a call →

Use the contact form

Fill out our form on the homepage with your project details. We'll respond with next steps within 48 hours.

Open the form →

Got your answer? Let's talk projects.

Once you're done browsing the FAQs, the next step is a free 30-minute call. No pressure, no pitch — just a real chat about what you're trying to build.